Video: A Great Way to Improve Service

Customer service & experience expert Shep Hyken has been in the business long enough to know what works and what doesn’t in customer service, he has immense knowledge of what drives customer satisfaction and when he speaks, i listen.

In this 2 minute video below he shares a tip on how you can improve your service & enhance the experience of your customers no matter what type of business you’re in.

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Kelechi Okeke

Founder & Editor-In-Chief at CXService360

Kelechi Okeke, a certified Customer Experience Specialist (CXS) with over a decade of experience, seamlessly combines customer-centric expertise with accomplished SEO strategies. He empowers organizations by delivering invaluable insights and innovative solutions. Connect with him on Linkedin or schedule a consulting session here. 

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