Customer Satisfaction Score Calculator | CSAT

CSAT stands for “Customer Satisfaction” score. It is a metric that businesses and organizations use to measure how satisfied their customers are with their products, services, or overall experience.

CSAT is typically measured through surveys or feedback forms where customers are asked to rate their satisfaction on a numerical scale or provide comments on their experience. The resulting CSAT score reflects the percentage of customers who reported being satisfied with their experience, with a higher score indicating a higher level of customer satisfaction

Use our Customer Satisfaction Score Calculator to determine your CSAT.