Don’t Just Satisfy Your Customers. Serve To WOW Them
You are all about your customer service. You efficiently processed customer transactions from the front desk, cashiers’ station, or call centre. You are happy because
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Author: Bill Quiseng
As a former general manager/managing director of luxury hotels and resorts, Bill is a keynote speaker, author, and blogger sharing his insight about customer experience, customer service, hospitality, patient care, and leadership.
