How the Customer’s Experience can Impact Business Results
Alot of people wonder how the Customer’s experience can affect their balance sheets, which is why you sometimes hear; Forget about good customer service; people
Continue readingAlot of people wonder how the Customer’s experience can affect their balance sheets, which is why you sometimes hear; Forget about good customer service; people
Continue readingIf you have a job in service industry, it is almost inevitable that you’ll encounter a disgruntled customer who is very unhappy about the product
Continue readingComplaints are emotional in nature, people complain when they feel hurt or disappointed, but most of the time, businesses feel and see the complaining customer
Continue readingIf you own a website then you really should read this. Have you ever wondered – What first impression do users get when they visit my website?
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