Why Should Customer Experience Top Your KPI Ladder?
While an expanding customer base is the result of rigorous inbound and outbound contacts, and the sales teams hold the crucial responsibility of generating revenues
Continue readingWhile an expanding customer base is the result of rigorous inbound and outbound contacts, and the sales teams hold the crucial responsibility of generating revenues
Continue readingData analysis is the systematic application of statistical and logical techniques to evaluate data to derive meaningful conclusions. In customer data analysis, information on customer
Continue readingIn the age of eCommerce and Software as a Service (SaaS) business models, professional customer experience (CX) matters as much as the products themselves. That
Continue readingCustomer service is the pillar of every successful business. That point of contact with customers can make or break a business. To build an overall
Continue readingCOVID-19 pandemic situation has forced everyone to work from home. Now, work from home has become a lifestyle. Everyone has slowly and gradually adopted this
Continue reading