How the Customer’s Experience can Impact Business Results
Alot of people wonder how the Customer’s experience can affect their balance sheets, which is why you sometimes hear; Forget about good customer service; people
Continue readingAlot of people wonder how the Customer’s experience can affect their balance sheets, which is why you sometimes hear; Forget about good customer service; people
Continue readingCustomers are not just people who pay for the goods & services you offer, they also include those people whom you work with every day.
Continue readingWhile it is essential to go above and beyond our call of duty to provide positive and exceptional Customer experience, it important to also note
Continue readingIf you have a job in service industry, it is almost inevitable that you’ll encounter a disgruntled customer who is very unhappy about the product
Continue readingComplaints are emotional in nature, people complain when they feel hurt or disappointed, but most of the time, businesses feel and see the complaining customer
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