What Is Social Media Analytics & Why Is It Important
Social media is considered a goldmine, especially if you know how to capitalize on the available market opportunities within the platforms. Research conducted recently has
Continue reading
Tag: Social media
Top 10 Social Media Marketing Strategies for eCommerce Websites
Social media is very important in online marketing. It is used as an important growth method for the development and expansion of eCommerce stores. This
Continue reading
Is Your Social Media Customer Service Helping or Hurting Your Customer Experience – Justin Osborne
Customer service is getting harder and more complex year after year. As the number of communication channels keeps growing steadily, businesses have to stay alert
Continue reading
9 Important Do’s and Don’ts of Social Customer Service You Should Know – Amanda Peterson
Since the transition into the digital age, customer service agents have been forced to adjust to new forms of communication and expectations. Part of the
Continue reading
Banking On Social Media – How It Will Affect The Future
Social media is fairly new in the society, but we can argue that it is here to stay. Social media platforms have gradually found their
Continue reading
