3 Important Tips for People Working in Customer Service
Working in customer service is a job that a lot of people are going to have at least once in their life. This is a
Continue reading
Tag: Excellent Customer Service tips
Is It Easy For Your Customers To Complain?
This video below is from CBC’s investigative consumer program (marketplace). They pranked customers in a fashion store, by assigning them an actor who played the role of an
Continue reading
What To Do When You Don’t Know The Answer To a Customers Question
Being a customer service professional often entails responding to customer inquiries and providing support where necessary. But in reality, knowing all the answers to the
Continue reading
Slideshow – 6 Steps To Dealing With Angry Customers
In customer service, it is almost inevitable that you’ll encounter disgruntled customers who are very unhappy about something, that may or may not be anybody’s
Continue reading
Infographic: How To Make Customers Fall In Love With Your Brand
When customers fall in love with a brand, they don’t just become loyal – they turn into advocates that can make your best sales personnel green
Continue reading
