Infographic – 10 Ways To Improve Customer Service
We’re in an age where customers have significantly more power than business entities they interact with, customers can now – Buy from you, a local competitor
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Personalization Is an Important Aspect of Online Customer Experience
No doubt the today’s customer has been greatly empowered and has an array of contact channels with which he can interact with a brand. The
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Infographic: How To Make Customers Fall In Love With Your Brand
When customers fall in love with a brand, they don’t just become loyal – they turn into advocates that can make your best sales personnel green
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Infographic: 2016 The Year of The Customer
Businesses have come to realize that their customers experience is unarguably tied to their profitability. For those businesses that are yet to understand why this is so, below
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Highlights From The Global State of Customer Experience 2016 Report
The Global State of Customer Experience 2016 by CX Network in partnership with Forrester & CRM Xchange has been published. Below are 3 interesting highlights
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