Tag: customer complaint

Customer Service Story – Pontiac

Posted on December 11, 2020December 11, 2020 by Kelechi Okeke

Customer complaints are very valuable sources of insight into the growth & improvement of a business and its products or services. They help businesses identify

6 Reasons Why Your Customers Do Not Complain

Posted on September 21, 2017July 4, 2020 by Kelechi Okeke

Customer loyalty is critical to the survival of any business. If your customers suddenly find good reasons to start visiting your competitors, maybe it was

Lessons From The Oldest Written Customer Complaint

Posted on July 1, 2016July 4, 2020 by Kelechi Okeke

The oldest written customer complaint was angrily written about 3,750 years ago, A man named Nanni wrote a letter to express his dissatisfaction with the quality of copper