Free eBook: 6 Tips That Would Enhance Your Customer Service Career
Although customer service can be challenging, it is also very rewarding and it makes a great career choice for those who enjoy interacting with people
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How To Reduce Burnout In a Call Center
Call centres are high-pressure environments, you have to deal with customers rude or nice, you also have to bear in mind that your calls are
Continue readingSix Basic Skills Every Call Center Service Representative Should Have
If you are a call center representative, you’ll at some point find yourself assuming the roles of a company representative, marketer, solutions expert or counselor –
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