Basic Listening Skills Quiz
A lot of people believe they are good listeners yet they hardly know the difference between hearing and listening. The ability to listen actively is
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Tag: Active listening
8 Things That Make You A Bad Listener [Slideshow]
How much of a good listener do you think you are? Most people believe they’re good at listening, but in reality, good listeners are rare
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How To Turn An Angry Customer To An Advocate
It doesn’t matter how great your service or products are, and in reality, not all Customers will love you or be satisfied. In fact, many
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Teach Your Staff How to Listen Actively
Most times companies hire staff, train them on Customer Service and deploy them to the field to carry out their various service functions, without giving
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