Apple Creates a New Twitter General Support Channel
Apple has expanded its presence on Twitter, adding an English-language general support channel — called @AppleSupport — They will be tweeting out tips and tricks,
Continue readingApple has expanded its presence on Twitter, adding an English-language general support channel — called @AppleSupport — They will be tweeting out tips and tricks,
Continue readingA career in Customer Service can be quite rewarding if you go into it with the right attitude and skills. If you’re looking forward to
Continue readingMost times companies hire staff, train them on Customer Service and deploy them to the field to carry out their various service functions, without giving
Continue readingEmpathy is very important in the business of rendering services, we don’t live in a perfect society, things would go wrong at some point or
Continue readingAlot of people wonder how the Customer’s experience can affect their balance sheets, which is why you sometimes hear; Forget about good customer service; people
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