Luke Smith, Author at CXService360

Author: Luke Smith

Luke Smith is a writer and researcher turned blogger. Since finishing college he is trying his hand at being a freelance writer. He enjoys writing on a variety of topics but technology and digital marketing topics are his favourite. When he isn't writing you can find him traveling, hiking, or gaming

Why Remote Customer Service Teams Should Always Leverage Customer Feedback

Posted on February 3, 2021February 2, 2021 by Luke Smith

The connection between customers and support teams is vital to every business’s success. This has become especially important as companies have had to move to

Keeping Your Employees Engaged and Satisfied Through Leadership

Posted on October 1, 2020March 10, 2021 by Luke Smith

It’s no secret that COVID-19 has altered life as we know it. Not only has it changed the way we interact, live even, but it’s

Retaining Clients by Appealing to Values

Posted on August 25, 2020August 25, 2020 by Luke Smith

The business environment has changed significantly over the last few decades. While there is still an appetite for traditional financial success, consumers and companies alike

The Key Roles of AI in Customer Service

Posted on June 30, 2020July 4, 2020 by Luke Smith

For any business, how your customers feel at the end of any interaction is paramount to success. If they had a pleasant shopping experience, received

Author: Luke Smith

Why Remote Customer Service Teams Should Always Leverage Customer Feedback

Keeping Your Employees Engaged and Satisfied Through Leadership

Retaining Clients by Appealing to Values

The Key Roles of AI in Customer Service

Resources

Recent Posts

Follow us on Social media

Newsletter