How To Stay On The Cutting Edge – Shep Hyken
Customer service expert Shep Hyken, shares valuable tips on how businesses can stay on the cutting edge in area of customer service & experience in this 2 minute video.
Staying on the cutting edge gives empowering knowledge that fosters innovation and improved customer experiences, which improve customer satisfaction and loyalty.
Everybody knows that satisfied loyal customers are profitable, staying on the cutting edge is definitely what smart businesses do.
Read more: What is the key to customer loyalty?
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